Don't make your users leave your app to submit feedback. Track it on their behalf in a conversation, or let them contribute directly in Messenger.
Understand more about users and companies linked to specific feedback. Message those users to clarify their needs, learn more about their goals, or share status updates.
Talk to your customers with full context of their past feedback. Without leaving Intercom.
Stay close to the customer with daily digests and real-time notifications. Collaborate privately with your team to share ideas, links, and mockups related to feedback.
Push feedback directly to your issue tracker, and sync statuses as issues move through the development process.
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